Image: VSEC Thousand Oaks


We love hearing from our clients. If you would like to share an experience you had with us, please submit your story through the online form. You may also email us at Thank you!

Fabulous Care

This is a fabulous hospital! They saved my dog Benny's life after he ate a ball and had to undergo major surgery. Doctor Jana Norris did the surgery and was incredible at keeping us informed how he was doing every step of the way. They treated my dog like their own, I couldn't be happier with the treatment that Benny and my family received from the entire staff! I highly recommend you bring your pet to VSEC!

— Laura T
Image: Laura T
Kind and compassionate care

Our dog Lexie has a pacemaker and has lived an extra four years so far all because of Dr. Russell. Such a smart, kind and compassionate man. Thank you for giving Lexie the life she deserves. He took her into surgery the same day and saved her life. We can never forget Dr. Russell.

— Terry L.
Incredibly Accommodating

From the moment my dog Mitch (a 10yr old black lab/german shepherd mix) and I pulled into the parking lot at VSEC, the entire staff was incredibly accommodating. Mitch is slightly dog aggressive and requires extra care with transporting him into the emergency room where other dogs are present. They were able to provide a safe pathway for us to enter and get us into a room where Mitch was comfortable.

Mitch was suffering from bilateral laryngeal paralysis and needed surgery to help him breathe. Dr. Norris' knowledge on this very specific type of surgery was overwhelming and she made me feel incredibly confident that she knew exactly what he needed. Mitch was in surgery under Dr. Norris' direct care for nearly four hours and held overnight for monitoring. Dr. Tangeman kept me informed of Mitch's status and notified me as soon as he was ready for release. He was in and out in under 24 hours. Mitch is currently in recovery and improves with each passing day. I found everyone at VSEC to be knowledgeable, warm, welcoming, communicative and accommodating. I would highly suggest this facility to any pet owner in need of special care.

— TL
Image: TL
Above and beyond

Thank you to all the people at VSEC, including people behind the scene, for the wonderful work you do. For all your efforts to help the doctors do the best they can for their patients. Thank you so much for the great care that you gave to Lucy. You are a truly exceptional team! A very special thank you for Dr. Crupi and Dr. Russell who saved Lucy's life.

— Anna M.
Image: Anna M.